Profile

Irfan Pasha Syed

Director of Quality Engineering

Director of Quality Engineering with 18 years at Progress, recognized for embodying the core value of 'Uphold Trust'. Focused on defining modern quality standards for SaaS platforms and empowering teams through collaboration.

Read my Feature Story at Progress
irfan17sat@gmail.com (Personal)
isyed@progress.com (Professional)

Core Languages

Java Python C# JavaScript OpenEdge ABL

Cloud & Data

AWS Azure Databricks Data Lake Kafka

Software Testing & Methodologies

Agile (Scrum/Kanban) SDLC STLC Shift-Left Testing

Test Automation & Frameworks

Selenium Cypress Playwright k6 Rest Assured

DevOps Tools

Kubernetes Terraform Docker GitHub Actions Jenkins

AI Skillset

MCP RAG AI Agents

Certifications

ISTQB Kubernetes CKAD

Career Information

2007 - 2010
Software Test Engineer
Satyam / Dubai Customs
Mar - Nov 2010
QA Test Lead
Barclays Bank, Pune
2010 - 2015
QA Lead & Scrum Master
Progress Software
2015 - 2020
Principal QA Engineer
Progress Software
Apr 2020 - 2021
Principal QA & Dev
Progress (INFRA)
2021 - 2024
QA Architect & Data Eng.
Progress (INFRA)
Dec 2024 - July 2025
Director of Quality Eng.
Progress (INFRA)
Aug 2025 - Present
Director of Quality Eng.
Progress (OpenEdge)

Experience Details

OpenEdge Business Unit

Director of Quality Engineering

Aug 2025 - Present | Progress Software (OpenEdge)
  • Architected and built the OpenEdge MCP Server exposing backend services as MCP tools.
  • Integrated OpenEdge with Progress Agentic RAG and performing Threat Modeling.
  • Led product enablement and presented AI use-cases to customers and Sales.

INFRA Business Unit

Director of Quality Engineering

Dec 2024 - July 2025 | Progress Software (INFRA)
  • Led QE Strategy for the entire INFRA portfolio (WhatsUpGold, LoadMaster, Flowmon).
  • Architected a common analytics platform integrating with Atlassian Analytics.
  • Designed microservices-based streaming architecture for LoadMaster360.

QA Architect

2021 - 2024 | Progress Software
  • Architected and designed Cloud Adoption and solutions for WhatsUpGold on AWS & Azure.
  • Designed Architecture & Quality Strategy for WhatsUpGold360 & LoadMaster360.
  • Mentored INFRA Product Quality teams and built shared cloud features.

Principal QA & Dev

2020 - 2021 | Progress Software
  • Joined the WhatsUpGold Flex team and developed the critical REST API Monitors feature.
  • Mentored teams on Quality best practices and standardized testing approaches.
  • Explored strategies for migrating WhatsUpGold architecture to the cloud.

OpenEdge

Principal QA Engineer

2015 - 2020 | Progress Software
  • Developed PASOE WebHandlers and Compatibility Handlers, driving product adoption.
  • Pioneered Infrastructure as Code (IaC) initiatives using Terraform, Packer, and Ansible.
  • Built high-performance Java/Gradle test automation framework (80% faster execution).

QA Lead - AppServer Team

2010 - 2015 | Progress Software
  • Led the original AppServer QA team responsible for AIA, SOAP, WebSpeed, and REST adapters.
  • Founding member of PASOE, contributing to product architecture and design.
  • Built custom performance tools including a JMeter plugin for OpenEdge.

Software Test Engineer

2007 - 2010 | Dubai Customs
  • Executed functional testing for Siebel CRM-based customs applications.
  • Validated complex workflows for Import/Export, claims, and clearances.
  • Helped establish the SOA Testing Service Offering foundatonal standards.

QA Test Lead (Satyam Projects)

2010 | Satyam (Clients: Barclays, ArcelorMittal Steel)
  • Designed and tested complex Orchestration flows for Mortgage modules.
  • Built automation coverage for SOA and UI testing within Barclays modules.
  • Owned end-to-end quality for the ArcelorMittal Steel client application.
  • Led Customer Integration testing phases ensuring seamless banking experiences.

Technical Presentations & Workshops

Architecture & Scaling

PASOE & Security

  • Workshop on PASOE
    Comprehensive workshop covering migration, configuration, and optimization.
  • PASOE WebHandlers & Security
    Technical session on implementing modern WebHandlers and securing enterprise servers.
  • PASOE & OEAG Security
    Configured Active Directory-based security for web applications and hardened OEAG authentication.

AI & Emerging Tech